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Operations for creative & marketing teams

Operations that give your team time back.

You focus on the creative. We build the systems that keep it moving.

  • 30 minutes, free
  • You leave with one next step
  • For teams of 5–50

Creative workflows built in the tools your team already uses

  • Notion
  • Smartsheet
  • Google Sheets
  • Google Workspace
  • Microsoft 365
  • Microsoft Teams
  • Slack
  • n8n
  • Apify
  • Discord
  • Canva
  • Claude
What you get

A creative operations system built around your team.

Four connected parts, set up in the tools you already use: requests come in one way, good work gets reused, progress is visible, and every promise is planned. Your team gets its time back for the work that matters.

Intake

One front door for every request

A single request form and brief template, triaged and prioritized in the open, so the team always works on what matters most.

Result: clear priorities, every week
Reuse

Templates, launch kits and automations

Briefs, checklists and launch kits the team reuses, plus automations that move information between tools so nobody copies it by hand.

Result: work done once, handed off cleanly
Visibility

One view of everything in flight

A shared tracker and a weekly delivery rhythm, so anyone can see what’s moving, what’s next and who owns it.

Result: status anyone can check in seconds
Capacity

A plan for who does what, and when

A simple capacity model that shows who’s free and what fits this month, before anything is promised.

Result: timelines the team can keep
Book your free 30-min call

30 minutes, free. You leave with one next step, even if we never work together.

Services

Creative operations services, starting with an audit.

Start small. Build only what the roadmap shows you need.

See all services →
Start here 01

Ops Audit

Find where your team's time is going, and what to fix first.

Fixed fee · 2–3 weeks
02

Systems Build

Clear intake, visible work, and fewer status meetings.

Project · 4–10 weeks
03

Fractional Delivery Lead

Someone keeps the system running and the work moving.

Monthly
Book your free 30-min call

Not sure where to start? That’s what the call is for.

Who it's for

Who we help: marketing, creative and agency teams of 5–50.

For teams who want their best people on their best work.

Heads of marketing

One plan that every campaign, launch and request runs through.

You lead a 10–30 person in-house team across campaigns, launches and content.

Creative directors

More of your team’s week on the creative work.

You lead designers, writers and producers who’d rather be making than managing.

Agency owners & ops leads

Systems that hold up as the team grows.

You run a growing agency or studio: five people today, twenty next year.

See your team here? Book your free 30-min call →

FAQ

Creative operations FAQ

The questions teams ask first. See all questions →

What does a creative operations consultant do?

A creative operations consultant designs how creative and marketing work moves through a team, from request to delivery. At Otium Operations, that means intake systems, trackers and SOPs, built in the tools you already use, so your team spends less time chasing status and more time on the work.

What happens on the discovery call?

It's 30 minutes, free, and not a sales pitch. We talk through how work moves through your team today and where it's getting stuck. You leave with a clear next step, whether or not we work together.

How long does the Ops Audit take?

Two to three weeks, for a fixed fee. We interview your team lead and 3–5 team members, then walk you through a workflow map, your estimated hours lost per week, and a roadmap of quick wins, 30-day and 90-day fixes.

Let’s get to know each other

Need your time back?

Thirty minutes. You walk me through how work moves today. You leave with one clear next step, even if we never work together. And if you don’t need me, I’ll tell you.

Book your free 30-min call

You’ll talk with Faye De Leon, founder. No prep needed.

Book your free 30-min call →